01 · Adoption

Who is using AI

AI use is climbing on every measure. Among UK businesses with 10 or more employees, adoption has gone from roughly a tenth in 2023 to over a third by June 2026, and just over half of adults say they have used an AI tool.

35%
UK firms using AI
ONS BICS, 10+ employees · from 12% (Sep-23)
54%
UK adults using AI
Ofcom · from 31% (2023)
36%
Adults: “AI will benefit me”
ONS OPN sentiment · from 38% (Nov-23)
44%
Large firms (250+)
ONS BICS · latest
71%
UK firms vs peers
any AI · US 78% / DE 65%
Firm AI adoption
Individuals: use & sentiment
Adoption by sector (hover for each value)
UK firms vs peers

Data & methodology

This track asks a simple question: how many UK firms and people actually use AI, and how do people feel about it.

Where the numbers come from

Firms. The ONS Business Insights and Conditions Survey, a regular survey of UK businesses. The headline line counts firms with 10 or more employees that say they currently use AI — the basis ONS now leads with, running to June 2026. A faint line shows the older all-business cut (including firms under 10 staff), which ONS stopped featuring after 2025; a third line, published by DSIT on a consistent definition, ran to Dec 2025.

People. Ofcom's Online Nation and Adults' Media Use surveys, for whether adults have used a generative-AI tool. Sentiment comes from the ONS Opinions and Lifestyle Survey, which asks whether people think AI will benefit them.

Other countries. Firm adoption across countries is from Yotzov and co-authors (2026); the UK figure there draws on the Bank of England's Decision Maker Panel.

How to read it

The firm measures use different definitions and different base populations, so compare each line with its own past rather than reading across the lines. Survey questions also vary, which is why the levels differ.